CPC Service Expansion:
Managed IT Solutions
As part of our ongoing mission to serve small businesses with scalable, high-quality technology
services, CPC will be launching a new service category under “Managed IT Solutions.”
This category is designed to provide end-to-end IT support for businesses that may not have
in-house IT teams but still require reliable, day-to-day tech assistance.
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As part of our ongoing mission to serve small businesses with scalable, high-quality technology services, CPC will be launching a new service category under “Managed IT Solutions.” This category is designed to provide end-to-end IT support for businesses that may not have in-house IT teams but still require reliable, day-to-day tech assistance.
This addition will complement our cybersecurity offerings and create a more well-rounded support model for clients who want both protection and practical tech support.
Managed IT Solutions – Subcategories & Service Details
- 1. IT Support & Helpdesk
We provide remote and on-site support for daily technical needs. Our team becomes your client’s “on-call IT department,” offering fast, friendly help for common tech issues.
Included Services:
- Laptop/desktop/printer/POS system setup & configuration
- Operating system/software installation and updates
- Email setup (Microsoft 365, Google Workspace, etc.)
- General troubleshooting (network, connectivity, device errors)
- 2. Cloud Services
We support businesses in leveraging cloud-based tools to streamline operations, improve collaboration, and ensure data is accessible and protected.
Included Services:
- Cloud email & productivity setup (Google Workspace, Microsoft 365)
- Cloud backup planning & implementation (Dropbox, OneDrive, Google Drive)
- File sharing & collaboration tools setup
- Local-to-cloud system migrations
- 3. Managed IT Services (MSP-style)
Ideal for clients who want proactive, long-term IT management. We provide consistent oversight, optimization, and preventative maintenance to keep their systems healthy and secure.
Included Services:
- Monthly patch management and software updates
- Device and network monitoring
- IT health check reports (monthly/quarterly)
- Asset inventory management
- On-demand remote troubleshooting & support